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New lounges, new aircraft and a new partnership boost US operation
Customers flying to and from some of British Airways’ top destinations in the US will soon be able to enjoy much improved airport lounges, thanks to a multi-million dollar investment.
British Airways will spend $110m toward transforming the premium experience in the US. At its flagship New York JFK terminal, $65m will be invested to improve check in, security and boarding gates – and refurbish the Club World and First lounges.
This spring, the first new lounge to open will be in Boston, with panoramic views of the city skyline. The opening coincides with the launch of the first A380 services. Lounges in Chicago, Houston, Miami, San Francisco and Seattle will also undergo extensive improvements.
A new partnership with Alaska Airlines has opened up more US routes. Photo: Gallery Stock
In 2017 British Airways will be flying to 25 cities in the US, offering more flights to Europe and more to the US than any other European airline.
Alex Cruz said: “We have already introduced the newest aircraft in our fleet on many of our popular routes in the US and we want to ensure the lounge facilities match that premium experience.”
British Airways has also signed a partnership with Alaska Airlines to allow customers to connect more smoothly with British Airways flights and access even more US cities.
The deal enables customers to book seats with Alaska Airlines to and from seven new destinations across the US west coast and three in Hawaii directly through ba.com. It also allows for smoother bookings and connections for American travellers heading to the UK and Europe.